Last updated: September 2026

What we collect

RampWorks can store account details such as name, username, email address, role, station access, and provider company details. The app also stores operational records, including work orders, asset and station information, refuelling entries, inventory counts, checklist data, notes, and technician signatures where a work order requires acknowledgement.

How the data is used

The data is used to authenticate users, control role-based access, support maintenance and inspection workflows, record operational history, and generate reports for station and fleet management.

RampWorks does not sell personal data. Information is used within the app to support authorised operations and can be viewed by people with the relevant workspace permissions.

Security

Traffic is protected with encrypted transport and passwords are handled securely by the backend. Access is limited by user role, station scope, and provider scope. The security page describes these controls in more detail.

Retention

Operational records are retained for as long as the workspace they belong to is active, because maintenance history is the evidence base for safety and compliance decisions. Retention periods beyond that are set by the organisation that owns the workspace, in line with its own record-keeping obligations.

On this website, page-visit records are deleted automatically after 400 days. Enquiries are kept while the conversation they started is live and for as long as we need them as business records; write to us and we will delete yours.

This website

This public website collects two things, and nothing else.

Enquiries. What you type into the contact form — your name, email address, organisation, stations, fleet size and message — is stored so we can answer it. A confirmation is emailed to the address you give, and a copy reaches the RampWorks mailbox. It is not passed to any third party and it is not used for anything other than replying to you.

Page visits. Our own server records that a page was viewed, which page, the site you arrived from and whether you were on a phone, tablet or desktop. Your IP address is not stored: it is converted to a one-way value mixed with a secret and the current date, used to spot abuse of the contact form, and then discarded. Because the date is part of it, the same address produces a different value the next day, so the record cannot be used to follow anyone over time.

The site sets a cookie to remember your cookie choice and — only if you accept the marketing category — one first-party cookie that recognises a returning browser. There is no third-party script, no advertising pixel and no social embed anywhere on this site. The cookie policy lists every cookie individually, and you can change your choice at any time.

Your choices

If you hold a RampWorks account, your workspace administrator can correct your account details, change your access, reset your password or remove your account. For requests your administrator cannot action, or for anything concerning how RampWorks itself handles data, contact us directly.

Contact

For privacy questions, contact support@rampworks.au, or your RampWorks administrator for questions about your own workspace.

To request account deletion, see the account deletion page.

Privacy policy